Pampering service at 4 Star hotel Alpenroyal & Alpenroyal Lodge

Arrive, be happy and enjoy

Our apartments and rooms offer a truly carefree living experience – enjoy contemporary amenities, exceptional comfort, and exclusive services. Depending on your booking package, various services are available either included or at an additional charge.

Inclusive Services for Hotel Alpenroyal, Alpenroyal Lodge & Alpenroyal Living

Our Indulgence Services

• Prime location: only an 8-10 minute walk from the cable car
• Walking paths and cross-country trail access directly behind the hotel
• Enjoy the welcoming atmosphere of our cosy hotel lobby at Hotel Alpenroyal with a 24-hour self-service bar
• Complimentary Wi-Fi throughout the hotel
• 1 free carport or garage parking space per booked apartment/room at the hotel
• Wonderfully clear, fresh mountain air
• Genuine friendliness and heartfelt hospitality
• Personalised service in a warm, family-run environment
• True Tyrolean hospitality
• The best insider tips

Family Happiness

• Large garden with playground for running, jumping and play
• Playground and large sunbathing lawn in front of Hotel Alpenroyal
• Children’s and youth room in Alpenroyal Living
• Baby cots (without duvet), advance written reservation required
• High chair
• Baby monitor (available at reception)

Holidays with Your Dog

• Dogs are permitted at Hotel Alpenroyal; dogs are not allowed at Alpenroyal Lodge and Living
• Dogs (for a fee) allowed in selected rooms and apartments
• Numerous walking paths in the immediate vicinity
• Dog washing station (summer)

Our Services for Hotel Room Guests

• Rich breakfast buffet with fine & local products from the region
• For dinner we offer a 5 course menu of choice
• Weekly gala evening
• Weekly fondue evening
• Daily room cleaning with towel change
• Free Wi-Fi in the room

For Our Apartment Guests

• Bread roll delivery service from the regional bakery (for a fee)
• Balcony or terrace with panoramic view
• One set of bed linen per person included
• Towels, tea towels, washing-up liquid and dishwasher tabs provided
• Towel change twice a week according to on-site schedule
• Free Wi-Fi in the apartment

For Our Winter Guests

• Free ski depot with our partner Intersport Pregenzer
• Detailed advice at reception for ski rental, cross-country skiing, tobogganing and winter hiking
• Storage room for cross-country skis, sledges and snowshoes

For Our Summer Guests

• Super.Summer.Card
• Complimentary use of the Serfaus-Fiss-Ladis cable cars
• Fascinating hiking and themed trails for the whole family
• Free hiking bus connecting Serfaus, Fiss and Ladis
• Free participation in Berta’s children’s animation programme
• Guided hikes with certified mountain guides
• Hiking tips and recommendations for the most beautiful tours and activities
• Bike garage with storage racks and charging facilities for e-bikes
• Workshop with repair facilities and bike wash area in front of the hotel

For Our Cycling Guests

• Locked bicycle storage room with bike stands
• Marked wash station with hose and brush
• List of bike schools, workshops, shops and rentals
• Basic repair tools available
• Facilities for washing and drying cycling clothing (for a fee)

Inclusive Services for Hotel Alpenroyal, Alpenroyal Lodge und Living-Plus

These services are included for all Hotel Alpenroyal guests (rooms and apartments) and for Alpenroyal Lodge guests.
For Alpenroyal Living guests, these services are only available when booking the Living Plus package. Guests with the Living Pur package do not have access to these facilities.

AlpenQuell Indoor Pool

• Family indoor pool AlpenQuell with 11-metre length
• Bubble seating with panoramic views
• Large heated bench with garden view
• Family textile sauna (60°C)
• Garden access in summer with sunbathing area

AlpenSPA – from 15 years

• Finnish sauna
• Bio sauna
• Steam bath
• Infrared cabin
• Ergonomic relaxation loungers in the spacious quiet room
• Stylish daybeds in the fragrant Swiss pine relaxation lounge
• Textile-free zone
• Spa bag with cosy bathrobe provided against a cash deposit

Additional Packages & Services - for a fee

Optional Extras for That Special Touch

• Breakfast for apartment guests (reservation required in writing)
• Dinner for apartment guests (reservation required in writing)
• Take-away options
• À la carte restaurant 
• Laundry service 
• Pets 
• Interim cleaning for your apartment 
• Fridge pre-stocking on request 
• Birthday cake 
• Massage treatments 
• E-charging station 
• Additional parking space