Hotel Alpenroyal und Alpenroyal Lodge
Declaration on the duty to inform
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website.
You may withdraw your consent at any time (even in part) by sending an e-mail to firstname.lastname@example.org. This may affect the functionality of the content offered on this website, in particular because some data applications are necessary to provide the service you have requested.
Furthermore, you have a right of access to personal data concerning you, data portability, rectification or erasure of personal data, as well as the right to restrict or object to the processing of your personal data. You can exercise these rights by sending an email to email@example.com.
Furthermore, you have the right to lodge a complaint with the data protection authority in Austria: www.dsb.gv.at.
Personal data (e.g. name, e-mail address, telephone number) will only be processed and transmitted by Hotel Alpenroyal and Alpenroyal Lodge in a lawful manner (in particular for the fulfilment of contractual obligations or on the basis of your consent).
If you contact the Hotel Alpenroyal and Alpenroyal Lodge by e-mail and/or contact form, your personal data entered there, in particular name and e-mail address, will be stored for 3 years for the purpose of processing the enquiry and for any follow-up questions. This data processing is therefore necessary for the fulfilment of the contract in accordance with § 8 para. 3 no. 4 DSG as well as in accordance with Art 6 para. 1 lit b DSGVO.
If you leave comments or other contributions in the fields provided, your IP address will be stored for a maximum of six months. The purpose of this storage is to be able to identify the responsible party in the event of any legal violations. It is therefore in the overriding interest of the Hotel Alpenroyal and Alpenroyal Lodge in accordance with § 8 para. 1 no. 4 DSG and Art 6 para. 1 lit f DSGVO.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after processing your enquiry has been completed). Mandatory legal provisions - in particular retention periods - remain unaffected.
Presentation of the website
The Hotel Alpenroyal and Alpenroyal Lodge stores the following data each time the website www.alpenroyal-fiss.at (hereinafter referred to as "website") is accessed: Name of the website accessed, file requested, date/time, volume of data transferred, notification of successful retrieval, browser type/version, operating system, previously visited page and IP address.
The short-term storage of the IP address of your terminal device is necessary for the provision of the contents of the website and thus in accordance with § 8 para 3 Z 4 DSG and in accordance with Art 6 para 1 lit b DSGVO for the fulfilment of the contract. Your IP address will be deleted after you have finished using the website.
The Hotel Alpenroyal and Alpenroyal Lodge only use the aforementioned data for statistical purposes.
When you access the website, one or more cookies (small text files) are stored on your terminal device. The purpose of this is to improve the service of the Hotel Alpenroyal and Alpenroyal Lodge by, for example, saving user settings.
It is also possible to use the website without cookies. You can deactivate the storage of cookies in your browser, restrict them to certain websites or set your browser to notify you before a cookie is stored. You can delete the cookies from the hard disk of your computer at any time using the data protection functions of your browser. In this case, the functions and user-friendliness of the website could be restricted.
A session cookie is created each time you visit this website. This contains a randomly generated, unique identification number that is assigned to your computer. The validity of a session cookie expires automatically when you close your browser. Session cookies are used to support the functionality of the website and to learn more about your use of the website, i.e. which pages you visit, which links you use and how long you stay on each page.
Where permitted, persistent cookies are used. These cookies do not expire when you close your browser, but remain on your hard drive until they expire after a certain period of time or are deleted by you. Each time you visit this website, the web server recognises the persistent cookie stored on your computer's hard drive. By assigning such a permanent, unique identifier to your computer, preferred settings and your usage patterns can be stored in a database. It also allows us to determine how often you visit this website, how your usage habits change and how effective the website's advertising activities are. This information does not contain any personal data, only the actions performed with your computer.
If you access the website through an email sent to you or have created a "user identity" during one of your visits, information provided by the website or third party cookies may be linked to information in the website provider's records from which inferences about your identity can be drawn.
Your prior consent is not required for session cookies as they are necessary for the website to function and expire as soon as you leave the website. Your prior consent is required for the use of persistent cookies, which store your preferred settings as well as your usage patterns, but are not essential for the functionality of the website. By using the website, you consent to the use of persistent cookies unless you prevent the installation of these cookies by changing the settings on your computer. This also applies to cookies from third-party providers.
The website may contain pixel graphics. These are called "web beacons", "single-pixel GIFs" or "clear GIFs". Third-party vendors may use web beacons to learn more about the behaviour of their website visitors and measure the impact of advertising activities. Web beacons may also be used in promotional emails to determine whether they are opened and trigger user activity. The information obtained in web beacons will only be linked to your personal data in case of your prior consent. By clicking on a link in promotional emails sent to you with your consent, you consent to the use of web beacons unless you prevent the installation of these web beacons by changing the settings on your computer.
Cookies currently used on the website
Current status of our cookie use, their purpose, their privacy impact and their persistence:
Session ID: The web server may create session cookies that are required to use certain interactive elements of the website (e.g. contact forms or login). The cookie contains a session ID that can be used to distinguish your visit to our website from that of other visitors using the website at the same time. Session cookies are considered necessary for the use of the website and do not require your consent.
Analytics: The website uses Google Analytics. Google Analytics creates multiple first-party cookies that ensure that each subsequent visit to the website can be attributed to the same (unique) visitor. It can also tell how you found the site.
Website navigation: The content management tool creates several first-party cookies. These are session cookies that are deleted as soon as you close your browser. These cookies allow our website to function properly. This data is aggregated and cannot be attributed to any individual. The data collected from these first-party cookies is used to create aggregate reports about how visitors access and use the website. These reports are used to gain insight into general visitor behaviour. These insights are used to update and improve the website.
Third-party cookies: Third-party cookies are cookies created by partners. If these partners are permitted to embed a cookie on a page of the website, the website provider will advise you of the policy and that the collection of information using such cookies requires the visitor's consent. You can refuse this consent by changing your computer settings. Cookies from advertising partners are used and external content from third parties is embedded in the website. These are cookies that belong to the domain of the third party provider and can therefore only be displayed and managed by that third party provider. These third-party providers include Facebook and Twitter, whose cookie policies you can view on the respective websites. Furthermore, the Google Maps tool and the "Like" plugin from Facebook are used. The data protection provisions of these providers apply. The website provider has no direct control over the content of the cookies that these plugins create.
Other: Occasionally, other services are tested that may create cookies on your computer. In this case, the relevant method of use is listed here.
To change your cookie settings
Configuring your internet browser is free and an effective way to manage cookies. You have the following options:
Allow the use of all cookies embedded in the pages and content you access.
Note: On the one hand, these cookies can only be read by their issuer. For another, this process is not final. You can deactivate these cookies at any time later (the management of cookies depends on your Internet browser; see the relevant instructions).
Set your browser to ask for your consent before installing a new cookie on your device.
The way cookies are managed depends on your browser.
Further instructions on how to use them:
Server log files
The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Host name of the accessing computer
Time of the server request
This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to Hotel Alpenroyal and Alpenroyal Lodge. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data that you transmit to the Hotel Alpenroyal and Alpenroyal Lodge cannot be read by third parties.
Google will use the transmitted data on behalf of the Hotel Alpenroyal and Alpenroyal Lodge for the purpose of evaluating your use of the website, compiling reports on website activity for the Hotel Alpenroyal and Alpenroyal Lodge and providing other services relating to website activity and internet usage. Google may also transfer this data to third parties where required to do so by law, or where such third parties process the data on Google's behalf. Google will not associate your IP address with any other data held by Google.
However, in the event that IP anonymisation is activated on this website, your IP address will be truncated beforehand by Google within the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website.
Google AdWords Remarketing
This website uses Google Remarketing. Google Remarketing is an advertising service provided by Google to target previous visitors to the website.
Third-party providers, including Google, place ads on websites on the Internet. To do this, cookies are stored on your terminal device and used to serve ads based on a user's previous visits to this website. The identification of the user takes place via cookies set in the web browser. With the help of the text files, user behaviour when visiting the website can be analysed and then used for targeted product recommendations and interest-based advertising.
We integrate certain fonts via the Google Fonts service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA. This is necessary for the display of the font used. The font is integrated by calling up the Google server and is loaded into the browser cache. When downloading the font, your IP address and the website you visited will be transmitted to Google. You can find more information here. Google Fonts: https://developers.google.com/fonts/faq
Google Tag Manager
The Google Tag Manager of Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, is integrated on this website.
The data generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States for the duration of your visit to www.alpenroyal-fiss.at. For the transfer of personal data to the U.S.A. an adequacy decision (https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016D1250&from=DE) of the European Commission is available.
Hotel Alpenroyal and Alpenroyal Lodge uses Facebook Custom Audiences on the website. Facebook Custom Audiences is an advertising service of Facebook Inc, 1601 S California Ave, Palo Alto, CA, 94304, USA, with which previous visitors to the website can be targeted.
If you do not wish to receive interest-based advertising on Facebook, you can opt out here: https://www.facebook.com/settings/?tab=ads.
Social media plug-in
The Hotel Alpenroyal and Alpenroyal Lodge uses so-called social media plug-ins (interfaces to social networks) on the website. When visiting the website, the system automatically establishes a connection with the respective social network due to the integration of the social media plug-ins and transmits data (IP address, visit to the website, etc.).
The data transfer happens without the intervention and outside the responsibility of Hotel Alpenroyal and Alpenroyal Lodge. Hotel Alpenroyal and Alpenroyal Lodge would like to point out that you can prevent this data transmission by logging out of the respective social networks before visiting the website. Only in the "logged in" state can the social network assign specific data to your activity profile through automatic data transmission.
The automatically transmitted data is used exclusively by the operators of the social networks and not by Hotel Alpenroyal and Alpenroyal Lodge.
For further information on this, including the content of the data collection by the social networks, please refer directly to the website of the relevant social network. You can also adjust your privacy settings there.
The social networks integrated on the website are:
Facebook Inc, 1601 S California Ave, Palo Alto, CA, 94304, USA
More information at https://de-de.facebook.com/policy.php
Instagram, 1601 S California Ave, Palo Alto, CA, 94304, USA
More information at https://www.instagram.com/about/legal/terms/before-january-19-2013/
YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA
More information at https://www.youtube.com/t/privacy_guidelines
If you would like to subscribe to the free newsletter of the Hotel Alpenroyal and Alpenroyal Lodge, you only need to enter your e-mail address to which the newsletter should be sent. This data processing is necessary for the fulfilment of the contract in accordance with § 8 para 3 Z 4 DSG and Art 6 para 1 lit b DSGVO. Further personal details such as first and last name, interests ... are optional. These additional personal details are only used to personalise the newsletter.
The double opt-in procedure is used for registration. After registration, you will receive a confirmation and authorisation e-mail to the e-mail address you provided, asking you to click on the link contained therein. This ensures that only the authorised user of the specified e-mail address can register for our newsletter distribution list.
You can unsubscribe from the newsletter at any time. At the end of each newsletter there is a link that you can use to unsubscribe. Alternatively, you can also send a corresponding e-mail to firstname.lastname@example.org. Your personal data will then be deleted from the newsletter distribution list.
Insofar as we have received the relevant details as part of the contractual relationship with you, the Hotel Alpenroyal and Alpenroyal Lodge reserves the right, for its own advertising purposes, to permanently store your first name and surname, your postal address, your year of birth and your profession, branch or business name in summarised lists and to use these for sending you interesting offers and information on offers from the Hotel Alpenroyal and Alpenroyal Lodge. You can object to the processing of your data for this purpose at any time by sending a message to email@example.com.
If you have any questions about data processing, you can reach us at the following contact details:
Upper Trujenweg 4
6533 Fiss, Austria